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Create a custom role

3 min readUpdated 22 Sep 2026Admin & security

Start from a starter role and switch permissions on or off. Every change asks for a reason and is audited.

01Open roles

Go to Settings & Admin → Users & roles and open the Roles & permissions tab.

Open Users & roles

02Change permissions

  1. Pick the role to start from, e.g. Dispatcher.
  2. Toggle permissions in the matrix. Sensitive ones like “See costs & margins” are marked.
  3. Save with a reason.

03Access requests

When someone hits a locked button they can request access. Owners approve or reject the request from the same screen.

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